Frequently Asked Questions

Galaxy Books & Uniform Center is your one-stop shop for books and school uniforms. We bring the bookstore and the uniform shop together in one place, so students and parents can find everything they need for the school year without running across town.

Yes. We serve individual customers as well as schools and offices. If you need uniforms or books in larger quantities, our Bulk Order service is built exactly for that.

Orders can be placed online and paid on delivery or by bank transfer. Have a question? Contact us and we will be happy to help.

You choose your shipping option in the cart before checkout. Our current options and their costs are listed in the table below.

Once your order ships, you can follow its progress on your order tracking page. The link is in your account's Orders tab.

Questions about delivery to your area? Call us at +92 319-3425299 and we will be happy to help.

Shipping options are shown in your cart at checkout.

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of receiving it and we will arrange a replacement or refund.

• Call us at +92 319-3425299 or use the contact page.
• Keep your order number handy. You can find it on your order tracking page.
• Items should be unused and in their original condition and packaging.

Wrong size? Unworn uniforms with tags intact can be exchanged for a different size, subject to availability. Contact us within 7 days of delivery to arrange it.

Refunds for bank-transfer payments are returned to the same account. Cash-on-delivery refunds are arranged when the return is collected.

You can pay on delivery or by bank transfer. Our currently available payment methods are listed below, and you pick one at checkout.

Bank-transfer orders are processed after the transfer is verified, normally within 24 hours. Refunds for bank-transfer payments are returned to the same account.

Unsure which option suits you? Call us at +92 319-3425299 and we will walk you through it.

These options are live at checkout today. The list updates automatically when we enable or disable a method.

All prices are listed in Pakistani Rupees (Rs.) and include the product price only. Shipping is shown separately at checkout.

An order is confirmed once payment is verified (bank transfer) or accepted for cash on delivery. We reserve the right to cancel orders where stock is unavailable. Any payment made is refunded in full.

We accept the payment methods listed in our Payment Methods section. Bank-transfer orders are processed after the transfer is verified, normally within 24 hours.

Returns and exchanges are handled under our Returns Policy section. By placing an order with Galaxy Books & Uniform Center you agree to these terms.

You are responsible for keeping your account credentials safe. Contact us immediately if you believe your account has been used without your permission.